Listening

The art of listening is looking at someone when he or she speaks to you, not over his or her shoulder at who else might be in the room.
Rick Pitino

The best leaders are often the best listeners and the most open to new ideas.
Pat Riley

Real listening means taking some radical steps. Like putting the newspaper down. Or turning off the tube. It means leaning forward a little. If the speaker is little, it may mean getting down on your knees.
Gary Smalley and John Trent

Old people love to have somebody listen to them. To listen, when nobody else wants to listen, is a very beautiful thing.
Mother Teresa

Many of the problems I hear don’t require me to offer solutions. I solve most of them by just listening and letting the grieving party do the talking. If I listen long enough, the person will generally come up with an adequate solution.
Mary Kay Ash

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